Project Overview

Kapturly is a Wedding Photography and Videography company who says they’re the bread & butter. The secret sauce. “We arrive early, stay late, and are great at what we do. Built on personable communication and relationships, Team is exactly what we are.” They sought out a new CRM and automation solution that would help them better serve their clients and perpetuate their own mission.

Challenge

The team at Kapturly services hundreds of wedding clients at a time, and keeping them organized and managed all while still making each and every one of them feel special and personally attended to can be difficult. Kapturly sought a solution that can empower their customer services teams to communicate faster, be more organized, all while being more personable.

Solution

We at Eliix have helped customize dozens of CRM systems for many types of industries, and by utilizing our platform for Kapturly we were able to build out systems that aide in assigning wedding leads based on location, automatically text and email leads as soon as they are ready to push conversions, and organize their data to accurately measure their ROI given their ad spend across multiple platforms.